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Webhook events · taxonomy

tag.created/1

Tag created. A contact or conversation tag was created.

Payload

We POST this JSON to your endpoint. Answer any 2xx within 30 seconds. The same id arrives again on a retry — skip ones you have handled.

Payload fields
FieldTypeWhat it is
idrequiredstringEvent id. The same on every retry: use it to skip duplicates.pattern ^evt_[0-9A-HJKMNP-TV-Z]{26}$
typerequiredstringEvent type.always tag.created
versionrequiredstringPayload version.always 1
api_versionrequiredstringThe endpoint's API version.
occurred_atrequiredstringWhen it happened.date-time
company_idrequiredintegerYour workspace id.
datarequiredobject
idrequiredintegerTag id.
company_idrequiredintegerWorkspace id.
namestring or nullName.
slugstring or nullSlug.
typestring or nullcontact or conversation.

Example

{
  "id": "evt_01J8Z7BZQ4F6G8J2K5N7Q9S1VC",
  "type": "tag.created",
  "version": "1",
  "api_version": "2026-10-01",
  "occurred_at": "2026-09-24T09:20:00Z",
  "company_id": 1001,
  "data": {
    "id": 17,
    "company_id": 1001,
    "name": "vip",
    "slug": "vip",
    "type": "contact"
  }
}

Headers

  • Webhook-Signature: t=…,v1=… — how to check it
  • Webhook-Id (also Webhook-Event-Id): the event id, the same on every retry — skip ones you have handled
  • Webhook-Delivery-Id: this delivery attempt, new on every try

API calls that can cause it